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Empowerment, Emotion,
and Evolution.

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        Steven Kiger

        Steven Kiger

        Co-Founder/President

        All About Steven

        Partner and CX Creative at RocketSource. I'm passionate about design that drives innovative customer experiences, and I'm not shy about digging into data and technology to find new growth opportunities for forward-thinking businesses.

        Steven's Posts

        The Next Evolution of Modern Customer Journey Visualization

        The Next Evolution of Modern Customer Journey Visualization

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        Customer Experience (CX) Terms

        • 360 Degree View of the Customer
        • Content Mapping
        • Customer Friction
        • Customer Experience (CX)
        • Business Impact Analysis
        • Barlow Bands
        • Customer Data Profile
        • Customer Insights Map
        • Customer Journey
        • Customer Journey Mapping
        • Data-Centric
        • Data Looping
        • CX Led Growth
        • Data Engineering
        • Data as a Service
        • Data as a Product (DaaP)
        • EX to CX Data Mapping
        • Digital Transformation
        • Experience Management (XM)
        • Data Swamp
        • Data Governance
        • Data Warehouse
        • Data Fabric
        • Data Mining
        • Data Monetization
        • Pathway to Purchase
        • StoryVesting
        • Employee Data Profile
        • North Star Metric
        • Dirty Data in Dirty Data Out
        • Employee Experience (EX)
        • Voice of the Customer (VoC)
        • Voice of the Employee
        • EX to CX Mapping
        • Journey Analytics
        RocketSource, LLC

        Contact Us

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        (801) 883-2000

        hello@rocketsource.co

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        California Office

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