Intelligent MasterClass Workshop on Modern Business
Today’s new paradigm presents new opportunities for businesses to differentiate and dominate. We’re firm believers in continual learning and we won’t let you fall behind.
Let us help you skill up in:
Transformation & Experience Initiatives
Making Data Actionable
Insights-Centric Intelligence
Engaging the Modern Consumer
Gathering Innovative Insights of Your Customers
Humanizing Strategies
Accelerate Your Digital Innovation
Competition is increasing at a fast clip. If you’re stuck in an innovation rut and looking for a little more one-on-one time, we have you covered. Take this learning experience a step up by bringing a data and customer-experience expert to your organization for private consulting, mentoring, or training.
Getting in the Mindset of Today’s Modern Consumer.
Complimentary Monthly Primer – Digital Dominance
Experience a Unique Approach to Online Learning
THE STORYVESTING FRAMEWORK
We don’t just teach about experience initiatives – we live them. We lead by example, giving you an unparalleled opportunity to steep yourself in every aspect of reining in your data and using it to innovate. Here’s what your journey looks like when you register for the Online MasterClass Workshop on Modern Business Transformation.
Sample CJM Codex your team will skill up in
A Transformative In-Person Workshop With Serious ROI Potential
Brought to you by the same team that’s delivered huge ROI and countless consulting hours to top-tier companies, we’re proud to introduce our first ever In-Person MasterClass Workshop on Modern Business Transformation!
Customer Experience (CX) Terms
- 360° Degree View of the Customer
- AI Ops
- Barlow Bands
- Behavioral Triggers
- Bow Tie Funnel
- Brick-to-Click
- Business Impact Analysis (BIA)
- Cognitive Computing
- Cohort Analytics
- Content Mapping
- Conversational User Guidance
- Customer Data Profile
- Customer Experience (CX)
- Customer Friction
- Customer Insights Map
- Customer Journey
- Customer Journey Mapping
- Customer Satisfaction (CSAT)
- Customized Ratios
- CX Intelligence
- CX Led Growth
- CX Metrics
- Data as a Product (DaaP)
- Data as a Service (DaaS)
- Data Culture
- Data Driven
- Data Engineering
- Data Fabric
- Data Governance
- Data Humanization
- Data Hygiene
- Data Looping
- Data Mapping
- Data Mining
- Data Modeling
- Data Monetization
- Data Swamp
- Data Visualization
- Data Warehouse
- Data-Centric
- Descriptive Analytics
- Diagnostic Analytics
- Digital Asset Management (DAM)
- Digital Transformation
- Dirty Data In Dirty Data Out
- Embedded Intelligence
- Empathy Mapping
- Employee Data Profile
- Employee Experience (EX)
- EX to CX Data Mapping
- EX to CX Mapping
- Experience Management (XM)
- Gap Analysis
- Generative AI
- Human-Centered Design (HCD)
- Journey Analytics
- Machine Learning (ML)
- Managed Agile Services on Demand
- Modified Hoshin
- North Star Metric
- Party Data
- Pathway to Purchase
- Predictive Analytics
- Product-Market Fit Mapping
- Real Time Design Looping
- Revenue Acceleration
- RevOps
- S Curve of Growth
- Stack Impact Analysis
- StoryVesting
- Table Stakes Testing
- The 3 P’s
- User Experience (UX)
- User Insights Map
- User Interface (UI)
- Voice of the Customer (VoC)
- Voice of the Employee (VoE)
- World Cloud Generator Sentiment Mining
- X Analytics